Frequently Asked Questions

What is your shipping Policy?

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

Large Size Products and Crating Policies

• Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.
  • Crate for MetalPrints 30x40 & smaller $45.00 (optional)
  • Crate for MetalPrints over 30x40 to 40x60 $65.00 (required)
  • Crate for MetalPrints over 40x60 $100.00 (required)
• Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
• All additional Crate and Freighting Fees will be billed to the fulfillment artist separately after processing your order.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

• If you reside outside of the continental United States, including Alaska and Hawaii, please contact us at +1 800-435-6686 regarding your shipping preferences.
• APO shipping is charged full cost and sent via USPS.
• Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
• We are not responsible for duties and taxes required for international shipping.
• Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

What is your Policy on Returns/Exchanges/Refunds? 

• We do not accept returns; all sales are FINAL. We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact natalie@natalieventimiglia.com with your order number for further instructions.

How can I keep up with your new work?

New work can always be found on my website--www.natalieventimiglia.com. The best way to keep up to date is to subscribe to my monthly newsletter. To get custom work for your home or corporate space, contact me at natalie@natalieventimiglia.com and we will go through my Intentional Reflection process. Through my process, we will manifest your goals/desires through transformative, high vibrational art.